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All returns and
exchanges are subject to our policy below. |
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RETURN AND EXCHANGE POLICY
We want you to be completely happy with your purchase.
Your unworn, unused item(s) may be returned or exchanged
within 30 days of ship date. Simply follow the guidelines
below. Please note that items received after 30 days of
ship date will only be eligible for an exchange of the
same item in a different size/color. Any defective item or
incorrect shipment will be replaced at no shipping charge
to you. Custom Made or Special Order items
cannot be returned or exchanged. email:
info@richardsarmynavy.com with questions. |
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Returns:
You can return unworn, unused items within 30 days
of ship date for a refund, less the original shipping fee.
The refund will include the retail price paid, plus any
applicable sales tax. Please note that items received
after 30 days of ship date will only be eligible for an
exchange of the same item in a different size/color.
Custom Made or Special Order items cannot be returned or
exchanged. email
info@richardsarmynavy.com with questions. |
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The customer is
responsible for all return freight charges, including duty
and tax if applicable. We cannot accept C.O.D. shipments.
For your protection, we suggest all returns be sent back
to us through a traceable carrier. Most major carriers
offer tracking information; however, domestic and
international parcel packages are typically not traceable.
Refunds can only be issued against the credit card used on
the original order. |
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Please
include a note indicating the reason(s) for the return.
Pack safely and ship to: |
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Richard's Army Navy -
www.richardsarmynavy.com |
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Att: Returns Department |
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264 East Main Street |
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Port Jervis, NY 12771 |
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Toll Free (877) 232-8416 |
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Please allow 10
business days after receipt in our warehouse for your
return and refund to be processed. If your refund does not
appear on your statement within four weeks or one billing
cycle, please call (877) 232-8416 |
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Exchanges:
You can return unworn, unused items within 30 days
of ship date for an exchange. NOTE: Customer
responsible for shipping charges of exchanged item.
Shipping charges apply for all exchanged items.
RichardsArmyNavy.com does not have any re-stocking fees on
any exchanged items. |
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The customer is
responsible for all return freight charges, including duty
and tax if applicable. We cannot accept C.O.D. shipments.
For your protection, we suggest all returns be sent back
to us through a traceable carrier. Most major carriers
offer tracking information; however, domestic and
international parcel packages are typically not traceable. |
|
Please
include a note indicating the reason(s) for the exchange.
Pack safely and ship to: |
|
Richard's Army Navy -
www.richardsarmynavy.com |
|
Att: Returns Department |
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264 East Main Street |
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Port Jervis, NY 12771 |
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Toll Free (877) 232-8416 |
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If you are
not completely satisfied with your recent purchase, we'll
refund your money or exchange any item. |
